Services

Every business has processes that don't quite fit into off-the-shelf software. Maybe you're tracking inventory in a spreadsheet. Maybe your field team is filling out paper forms and re-entering data at the office.

Power Apps lets us build custom applications that solve your exact problems — and they run right inside Microsoft 365. We handle everything: requirements gathering, design, development, testing, and training.

• Built for your workflow — not a generic tool you have to bend to fit your process
• Works on any device — desktop, tablet, or phone, your team can access their apps anywhere
• Connects to your data — pulls from SharePoint, Excel, SQL, Dataverse, and hundreds of other sources
• Fast to build, easy to update — we can have a working prototype in days, not months

How much time does your team spend on tasks that could run themselves? Sending approval emails. Moving files. Copying data between systems. It adds up fast.

Power Automate lets us build workflows that handle the repetitive stuff automatically. Every workflow we build comes with documentation and training so your team knows exactly what's running and why.

• Save hours every week — automate the tasks your team does on autopilot anyway
• Reduce errors — machines don't forget steps, skip fields, or mistype data
• Connect your systems — Power Automate works with hundreds of apps and services
• Scale as you grow — start with one workflow and expand as you see results

You have data. Probably a lot of it — in spreadsheets, databases, CRM systems, project tools. The problem isn't having data. It's making sense of it fast enough to act on it.

Power BI lets us build interactive dashboards and reports that pull from all your data sources and show you what matters. We work with your team to understand what decisions you're trying to make — then design dashboards that put the right information in front of the right people.

• See the full picture — combine data from multiple sources into one clear view
• Real-time insights — dashboards update automatically as your data changes
• Self-service reporting — your team can explore data and answer their own questions
• Accessible anywhere — Power BI works on desktop, web, and mobile

Your team probably answers the same questions over and over. "What's the PTO policy?" "How do I submit an expense report?" Every interruption pulls someone away from more important work.

Power Virtual Agents lets us build smart chatbots that handle common questions and requests — inside Microsoft Teams for employees, or on your website for customers.

• Available 24/7 — bots don't take lunch breaks or sick days
• Reduce support volume — handle common questions automatically
• Works in Teams and on the web — meet users where they already are
• Easy to maintain — update answers and add topics without a developer

If your company's SharePoint experience involves clunky pages from 2010 and folders nested seven levels deep — you're not alone. But that's not what SharePoint is anymore.

Modern SharePoint is fast, clean, and powerful. We build intranets that employees actually visit, document libraries that are organized and searchable, and team sites that keep projects on track.

• Find what you need, fast — smart search and logical organization
• Modern, clean design — sites that look professional and are easy to navigate
• Built-in security — granular permissions, version history, and compliance
• Integrated with everything — works with Teams, Outlook, OneDrive, and Power Platform

Most organizations use Microsoft Teams for chat and video calls. That's fine — but it's like buying a Swiss Army knife and only using the toothpick.

We help businesses turn Teams into a true workspace: custom tabs that surface data, automated notifications, integrated apps, and meeting workflows that make collaboration effortless.

• One place for everything — bring apps, data, and workflows into Teams
• Custom Teams apps — build lightweight apps for specific team needs
• Automated notifications — keep projects moving with alerts in your channels
• Better meetings — custom agendas, automated follow-ups, and useful notes

Cloud storage sounds simple, but getting it right takes thought. Too many companies migrate to OneDrive and end up with the same mess they had on their shared drives — just in the cloud now.

We help businesses set up OneDrive the right way: clear folder structures, sensible sharing policies, proper permissions, and training that helps your team actually adopt the new system.

• Access from anywhere — files on any device, online or offline, synced automatically
• Secure sharing — share with links that expire and permissions you control
• Version history — roll back to any previous version in seconds
• Seamless integration — works natively with Office apps, SharePoint, and Teams

Spreadsheets and sticky notes work until they don't. At some point, your sales pipeline gets too complex. Your customer service team can't keep track of who said what. Your inventory system is held together with duct tape.

Dynamics 365 is Microsoft's integrated CRM and ERP solution. Because it's part of the Microsoft ecosystem, it integrates natively with Outlook, Teams, SharePoint, and the Power Platform.

• Unified platform — CRM, ERP, and operational tools in one connected system
• Scales with you — start with what you need; add modules as you grow
• Microsoft integration — works seamlessly with your existing Microsoft tools
• Flexible and customizable — configure workflows and processes to match how you work

Moving to the cloud is the easy part. Keeping it running well? That's where things get complicated. Virtual machines need patching. Storage costs creep up. Security configurations drift.

Azure Administration services from Fireside take the cloud operations burden off your plate. We handle monitoring, patching, backup management, security hardening, and performance tuning — plus strategic stuff like architecture reviews and cost optimization.

• Proactive management — monitoring, patching, and maintenance before problems become outages
• Cost optimization — we find the waste, right-size resources, and keep your bill in check
• Security-first approach — proper configurations, access controls, and compliance alignment
• Migration expertise — smooth transitions from on-prem or other clouds